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Climate cooers

Australians are suckers for bandwagon industries but we're also fickle, and I reckon these two qualities explain why our nation has long been subject to a churning wave of such industries. As one loses favour another emerges to keep the wave rolling.

Recall the cult-like management systems that played tag team to take billions from Australian industry - Value-added Management, Quality Circles, Just In Time, Zero Defects, Benchmarking, Total Quality Management, Quality Assurance and Best Practice. Powering the wave from time to time were the extraordinary National Safety Council and other armies of people in dustcoats carrying clipboards. Then there were the motivators and the wellness exhorters, and most recently we had to endure the insufferable counsellors.

Common to each of these industries is that they are about nothing but talk and mystery. The talk is the talk of those with the knowledge, and that's the mystery and the envy of those on the outside. When it fizzles those who marvelled spend a few months marvelling at their own stupidity before jumping back on the wave.

In my column in The Herald today I write about the discrediting of the counselling industry. Counsellors have been told to stay away from Victoria's bushfire areas and the victims, and it appears that 11 studies have found counselling, whatever it is, made no difference to traumatised people or actually exacerbated their trauma. These are the very same counsellors the media liked to report were on their way to this or that accident, as if that was crucial and urgent element of the rescue. That counselling was offered at the scene of any unfortunate event was a common line in media reports.

Who were these counsellors? What did they do? What qualifications did they have? No one asked, so far as I know. No one except me. When I asked one counsellor whose advertised specialities included children where he gained his psychology diploma (note, not a degree), he replied: "Good one! I forget."

So what mantle of mystery now for these cooers, as I like to call them, as they slip off the bandwagon? Many will seek a seat on the climate control wagon, and some will look for a special niche. Preaching personal empowerment as the key to surviving bushfire? Climate clairvoyance?

Any suggestions?

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Date: Newest first | Oldest first
No amount of counselling replaces support of family and friends in times of tragedy. Sometimes they are not around (possibly because they have died - the reason for the tragedy) and this is where counsellors can be of assistance to a victim.
Posted by BONDY, 12/02/2009 7:22:37 PM
Yes, good idea Jeff. Why don't you look into what actually constitutes counseling? Answer your own questions: Who were these counsellors? What did they do? What qualifications did they have? Talk to lots of sources, get facts, then let your readers know what you learned. You know, reporting.
Posted by Gregson, 13/02/2009 3:38:03 AM
Gee Jeff. You forgot the latest fad, Life Coaches. I've always wondered who would have a life so pathetic that they would call somebody with no real qualifications to coach them through it.
Posted by Brando, 13/02/2009 6:54:55 AM
Jeff, even Psychologists do not have any formal training in Counselling during their degree. You can do a degree in counselling which should be the bare minimum. But anyone who has done a TAFE certificate or actually nothing at all can hang out a shingle. Bad, unqualified counselling is much worse that no counselling. But there is no telling the shonks who say they get their experience from life.
Posted by Buell, 13/02/2009 7:18:51 AM
Firstly, to avoid "shonks", see a Psychologist. It is against the law to call yourself a psychologist unless registered. Secondly, a registered psychologist IS trained in counselling and evidence-based therapy. Thirdly, only some people subjected to trauma go on to develop what is called post-traumatic stress disorder. Most people recover from trauma given good support from family, friends and the community. This is why it is now health policy not to offer intensive "counselling" immediately after the event. On the other hand, there will be some people who are still distressed by flashbacks and panic attacks weeks or months afterwards, and these are the ones who can benefit from psychological therapy. If qualified help is offered at that stage when needed it can prevent chronic mental illness and disability in the future. Those who are sceptical of the benefits of qualified psychological therapy might consider what can happen when severe distress goes unrecognised and untreated, as happened in past wars when "shell-shock" could cause a life-time of disability and distress to sufferers and their families. "Shell-shock" is now recognised for what it oftten was - untreated post-traumatic stress disorder. If the media is implying that all counselling is ineffective in helping trauma victims, they have the wrong end of the stick. Those who need help later may suffer needlessly as result.
Posted by Kate, 13/02/2009 9:44:17 AM
Kate is right on the money here. For heart surgery, see a real heart surgeon. For counselling, see a real counsellor : ie, a degree qualified clinical psychologist. Your GP might be able to help, and can refer you. many psychologists don't require a referral ~ you can simply make an appointment and go. Avoid the shonks and quacks. LOTS of counsellors, life coaches, etc etc and alternative therapists / therapies are 100% shonky or of zero value (apart from making the patient feel like they are getting some treatment, or giving them hope, often false). Much 'counselling' is noise, and exists only so the 'cousellors' can lay claim to having some purpose in life. Avoid.
Posted by StopPayingTheBludgers, 13/02/2009 10:03:11 AM
...remember "Quality Circles"? That was one of the earliest incarnations of the 'quality' fad. In my career, I have experienced quality circles, total quality control, total quality management, design for assembly quality), just in time, management by objectives, and a million other programmes, which inevitably become known by their initials, or three letter acronyms (TLAs), such as TQC, JIT or MBO. A lot of the time they include worthwhile elements, but invariably impose an administrative burden that requires the consultant that invented the concept to implement some massive management system to make it work. This often involves 'change management' or 'organisational development'. Sometimes phychologists come in and do things like 'Myer Briggs' psycho profiles on everyone that matters, to see what brand of acronym they are as individuals. Port Stephens Council have been good at this for ages. Unfortunatley, the Myer Briggs typologies don't include "dud", "industrial saboteur", "uncontrollable eccentric"or "idiot". Bottom line : avoid the fads and fashions. Competent management working with capable people wins every time.
Posted by StopPayingTheBludgers, 13/02/2009 10:14:16 AM
All this "counselling" crap. People should just harden the f*** up!
Posted by mike oxbigg, 13/02/2009 10:22:14 AM
Counselling isn't bad per se... but the fact that the industry is totally unregulated means that you're as likely to see an unqualified quack as someone who knows what they're doing. If you need help, you should seek it out from a trained clinical psychologist, and not from someone whose only training is having read "Counselling for Dummies".
Posted by Jim M., 13/02/2009 11:17:56 AM
Many years ago, a friend, returned to University to do social work/ counselling. As well as endearing qualities, he was also known to be one-eyed and opinionated. I bumped into him years later, and despite being married four times, was working as a marriage guidance counsellor. When I reminded him of this fact, he stated; 'he had credibility and experience having been through it all before'. In his mind it was always the woman's fault, regardless of the circumstance. I believed he was always trying to solve his own failings through others. The best councilling comes from your friends and family, who will stick by you, and be with you for the long term, and not six 45 minute sessions.
Posted by Colin O., 13/02/2009 11:58:18 AM
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Jeff Corbett
Bend the online ear of the Hunter's most provocative columnist.

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