Thermomix in court over breach claims

The Thermomix TM31.

The Thermomix TM31.

The Australian distributor of the popular kitchen appliance Thermomix will face the Federal Court over allegations it breached Australian Consumer Law.

COURT ACTION: The Australian Competition and Consumer Commission is taking Thermomix's Australian distributor to court over its handling of burns. Photo: Supplied

COURT ACTION: The Australian Competition and Consumer Commission is taking Thermomix's Australian distributor to court over its handling of burns. Photo: Supplied

The action, brought by the Australian Competition and Consumer Commission, alleges that Thermomix misled customers about their consumer guarantee rights and engaged in misleading conduct regarding the safety of the TM31 model.

It further alleges that the distributor, Thermomix In Australia Pty Ltd (TIA), failed to comply with mandatory reporting requirements for injuries arising from the use of the kitchen appliances.

TIA is also accused of asking consumers to sign non-disclosure agreements and making false and misleading statements about its 2014 recall.

In a statement TIA said it had been aware of the ACCC investigation for some time and was fully cooperating.

"As always, our highest priority is the wellbeing and satisfaction of all our customers, consultants and partners. As the matter is subject to legal proceedings it wouldn't be appropriate for us to comment further at this time."

The watchdog first launched an investigation into Thermomix in August last year.