Building a home is exciting. Yet it’s a process that can often be tarnished with frustration, financial stress and unexpected delays or challenges.
Danny Assabgy, CEO of Hudson Homes, firmly believes that building a home is something to celebrate.
He stands by his mantra of providing customers with a delightful and rewarding experience, which trickles down to the entire team and their processes. So much so, in fact that the company is, it says, offering a level of transparency to the building process that has never been seen before.
“The whole philosophy of Hudson Homes is to provide our customers with a seamless process that is clear, communicative and simple. No hidden surprises, no extra costs, just an upfront agreement that is adhered to on time and on budget,” he explains.
The basis for the home building company is to provide a service that begins with the buyer’s perspective in mind. By providing a three-tiered system of home packages, first home buyers, established homeowners and those looking for the ultimate in luxury living are all catered for. Customers simply select the package that fits with their expectations and budget.
Unlike other providers, Hudson Homes promises that everything is included from the start, meaning no surprises with expensive site costs. Additionally, they are also currently offering a complete solar system that uses smart monitoring software to save you more money on your ongoing bills.
The whole philosophy of Hudson Homes is to provide our customers with a seamless process that is clear, communicative and simple.Danny Assabgy, CEO
“We don’t generally offer promotions or deals to draw buyers in, we simply make sure that everything you want in a home is included at the time you engage us.
“Leading up to Christmas, I wanted to offer an extra bonus for our customers. Our team sat around the table and struggled over the fact that we already include all the necessities in our homes. That’s when we came up with adding on a free smart solar package to every new Hudson Home.”
This practice of transparency is extended throughout all aspects of the company and is the lynchpin to a new online platform for customers, soon to be rolled out by Hudson Homes.
The customer portal will enable customers to login and literally access their building file, view the build in situ, see photos and get a clear picture of how the site is progressing. It’s yet another way Hudson Homes are evolving their service and staying true to the company’s values.
It’s hardly surprising then that this customer-focused builder is already being recognised in the industry. They have experienced exponential growth over the past 4 years and have already received several industry awards.
This year they hope to take out the coveted title of Professional Major Builder of the Year at the HIA Awards 2017.
“We are very excited to be a finalist in the HIA Awards, it is a reminder to all of us that the commitment we give to improving the building experience to our customers and our contribution to the industry is valued.”