Customer service is the number one priority at First National Lake Macquarie, and so to be named Outstanding Real Estate Agency 2017 at the Hunter Local Business Awards was genuine vindication for owner Wendy Duncan.
“Winning this award is the most satisfying thing that has ever happened for me,” she said.
“In this industry there are numerous awards given to sales agents and property managers for meeting set criteria, but it is really hard for a whole team to be acknowledged together.
“I am so grateful for the opportunity to give every staff member the recognition they deserve and I couldn’t be prouder.”
First National Lake Macquarie are qualified professionals who offer a range of services including selling, leasing, managing, valuing, buying residential homes, land sites and commercial property on behalf of our clients.
Their agents act as the conduit between owners and buyers or landlords and tenants assisting via negotiating from experience and legal knowledge with utmost confidentiality.
“This award shows me that hard work does pay off,” Wendy said.
“Over the past five years my husband Troy and I have dedicated all our time and energy including many long hours to build our business to where it is now the number one agency in our area.
“I would sincerely like to thank all our clients, family and friends who have made winning this award possible.
“But most importantly, I would like to thank each and every staff member.”
First National Real Estate Lake Macquarie has been operating for five years and as a business is continually striving to expand.
“This award really emphasizes our success, both personally and as a business structure,” Wendy said. “We are making it in a competitive industry and that really blows me away.”