Cafe boss warns of phone scam

A LAKE Macquarie cafe owner who gets scam phone callers hounding him up to three times a day has warned other small businesses to watch out for people seeking their personal information.

Orazio Zappala said he had received repeated calls from con artists claiming to be from Yellow Pages, Telstra and other other telcos who rang seeking to ‘‘confirm’’ his personal details.

He was alerted to the scams because the callers’ phone numbers appear on his caller identification system as overseas numbers.

‘‘They’re simply just trying to get information,’’ he said yesterday.

‘‘I said ‘why are you asking my address, you should know my address’.

‘‘When I question them they hang up.’’

In one case he rang Yellow Pages  to complain only to be told they had received four other complaints in that hour.

Mr Zappala, who runs Seachange Coffee House in Jewells Plaza, said he was concerned other business owners might be taken in.

He received two scam calls on Tuesday  and typically gets about three calls a week, sometimes three a day.

‘‘There might be someone who doesn’t have caller ID or staff who don’t know,’’ Mr Zappala said.

NSW Fair Trading Commissioner Rod Stowe said people should hang up on scam phone calls, especially if the caller claimed to be from a government agency, insurance company, a bank or requested money.

Orazio Zappala receives up to three scam calls a day.  Picture: Marina Neil

Orazio Zappala receives up to three scam calls a day. Picture: Marina Neil


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