When Elley Maxwell’s dad, Greg, began having a seizure at home on July 28, the seven-year-old knew what to do.
She grabbed the phone, dialled triple zero and with the help of her mum – who she called on another phone – described the scene to the operator.
Before long, paramedics arrived at the Barnsley home, treated Mr Maxwell and took him to hospital.
Little more than a week earlier at Belmont, 10-year-old Chet Sutherland acted quickly to get help for his grandfather after he collapsed.
Chet called triple zero and, while he waited for paramedics to arrive, got the attention of a neighbour who tended to his grandfather.
The two young Lake Macquarie residents were recognised for their actions on Wednesday, when they got the chance to meet frontline staff at the NSW Ambulance control centre at Charlestown, one of five centres across NSW that fields triple zero calls.
Tim Collins, deputy director of control at the centre, said Elley and Chet were “triple zero heroes”.
“They displayed exceptional maturity beyond their years by taking the initiative to ring triple zero,” he said.
“It can be quite a nerve racking experience. The information they provided and the maturity they showed allowed the attending paramedics to get to the scenes in as timely manner as possible and initiate treatment.
“They both remained calm and listened to the instructions from our triple zero communications assistants and they were able to provide the details of the address, confirm phone numbers and provide key critical information.”
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