Safe`n`SOUND Self Storage is celebrating 20 years of solving people’s storage needs.
Founder Steve Wile, born and bred in Cessnock, started the business in Port Macquarie back in 1998.
Fast forward two decades and there are now 11 award winning, locally owned and operated self storage facilities in the Newcastle, Lake Macquarie, Hunter Valley, Port Macquarie and Central Coast areas.
“Back in 1998 I saw a need to supply purpose-built, state-of-the-art storage with alarms, surveillance, a resident manager – it was a new concept,” Steve said.
“Two years later in 2000 I saw the need in Newcastle and we opened in Kotara. The people of Newcastle embraced the concept and it’s grown. Now we’ve got facilities in Newcastle, in the Hunter, on the Central Coast and Port Macquarie, where you get the same trademark service and quality security.”
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Safe’n’SOUND Self Storage prides itself on superior cleanliness, customer service and state-of-the-art security. With over 30 different sizes, they can accommodate your storage needs, be it entire the home contents, business needs or a simple de-clutter.
Features that set Safe`n`SOUND apart include:
- 5 time winners - ‘Best Self Storage Facility in Australasia’
- Every unit individually alarmed
- 24 hour video surveillance
- Resident on-site manager
- FREE truck and driver available
- Every unit is clean, dry and secure
- 24 hour access
- Locally owned and operated
- Storage from $1 a day
”The key to our success is that we talk to people who need storage every day, and understand that everyone of those people is in a life-changing situation,” marketing and sales manager Darrell Johnstone said.
“That situation might be a good, bad or otherwise, but they need storage and the first thing we do is empathise with that and solve their problem.
”We find out what they need, we show them what we’ve got, we’re upfront and discreet – understanding and communication are critical.”
Darrell says they have had customers who have been storing with them for 20 years.
“We can store something as long as we stay open, and we’ll stay open forever,” he laughed.
“Every day I come to work knowing I work for the best self storage facility in Australia, and you know why? Because we’re five-time winners of the Australasian Self-Storage award – endorsed by independent judges.
“Apart from our state-of-the-art secure and clean facilities, it’s our personal attention to detail that customers appreciate.”
For more information, call Darrell on 02 49 555 000.