For registered nurse Kirstie Raftery the responsibility of looking after the patients assigned to her care is more than a job.
In addition to being a matter of professional pride, it also reflects the culture of her workplace.
"The spirit of the profession is about more than a list of policies. The people that I work with strive everyday to do more than what the policy says is the basic requirement. It's more than a job to us," Ms Raftery said.
It contrasts to the culture described at the Mater Hospital's psychiatric intensive care unit when Ms Raftery's 18-year-old daughter Ahlia took her life while she was admitted as a patient in March 2015.
In issuing a series of damning findings against four nurses who were responsible for caring for Ahlia, the Health Care Complaints Commission said the work environment had "widespread and entrenched poor practices" where corners were cut.
Ms Raftery said she hoped that changes made in the psychiatric intensive care unit following a coronial inquest into her daughter's death would prevent a similar tragedy occurring.
Ahlia Raftery was transferred between four mental health facilities in the six days before she took her life.
The Health Care Complaints Commission prosecuted a complaint against the nurses alleging their failure to undertake appropriate observations of Ms Raftery in the hours before her death constituted unsatisfactory professional conduct and professional misconduct.
Nurse in charge Lainie Drinkwater and nurse unit manager Russell Lilly were found guilty of unsatisfactory professional conduct and professional misconduct.
Both were reprimanded and had their nursing licences cancelled for 12 months.
Nurses Graeme Davies and Chit Chit Than were found guilty of unsatisfactory professional conduct.
Mr Davies was reprimanded in the strongest possible terms while Ms Than was reprimanded.
"We are very happy (with the findings), Ms Raftery said.
"I think it shows the public and also the profession that they need to take more responsibility for their duty of care."
Ms Raftery said her family were grateful for the care taken by the NSW Coroner and the Health Care Complaints Commission in pursuing the truth about her daughter's death.
"We knew from the beginning this wasn't a simple case. We knew our daughter wanted help," she said.
"The more we looked into it the more we realised this wasn't an accident. It was a series of things that went wrong."