Finding success with App

USER FRIENDLY: Shelley Youman, of BOOSTED, and Jaye Cutting use the App that is set to change the way providers and people with disability connect.
USER FRIENDLY: Shelley Youman, of BOOSTED, and Jaye Cutting use the App that is set to change the way providers and people with disability connect.

BOOSTED is an innovative new web and phone-based app, designed to make lives easier for people living with disability and their families.

It is the first of it's kind in Australia and is changing the way NDIS participants find services.

The brainchild of One Community founders and locals, Shelley Youman and Kellie Puxty, BOOSTED streamlines what can often be a frustrating process of finding appropriate providers and support services.

The free, fast and easy to use app is downloadable from the Google Play Store or App Store.

Users simply answer questions about their unique needs in relation to the service they are seeking.

The system matches them only to the providers that can meet their needs and the service calls them taking away the time consuming and stressful process of chasing providers.

Newcastle residents Joanne Reay and her 18-year-old son, Jaye Cutting, who has Downs Syndrome, are BOOSTED users.

"We're over the moon about this app," Ms Reay said. "The great thing the app only matches us with providers who can genuinely support Jaye. They know the specifics of what Jaye needs and they will contact us in a designated turnaround time.

"These features will save so much time and be such a stress relief. No more ringing around to people, who, it often turns out, can't even provide the service."

BOOSTED has been 12 months in the making for Shelley and Kellie, who both worked in the disability sector in the days when Newcastle and the Hunter was a trial area for the NDIS.

They saw a glaring need for providers, including aged care providers, and users of services to connect. One Community was born, and the partners began flying Australia-wide running Ready-Set-Connect events at local venues, bringing together service providers, carers, teachers, people with disability and support coordinators.

"Building on the Ready-Set-Connect events, we had the idea of the app from the beginning," Ms Puxty said.

"The events were a good way to determine if there was a need for the app. We consulted with the community, in regional areas and cities across Australia, to see if what we thought was a great idea was also a great idea to those with NDIS plans and people in general living with disability."

BOOSTED is transforming the way people with disability and their service providers do business with each other. BOOSTED is making the NDIS a much happier space for all involved.

For NDIS participants, their personal goals are now achievable because they are getting the supports they need from the right providers, and putting their plans to action quicker than ever before."

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